Terms of Use
Last updated: June 15, 2025
1. Agreement to Terms
By accessing https://grandeurshop.online or using any services provided by Grandeur Shop, you agree to be bound by these Terms of Use. If you do not agree, please do not use our website or services.
2. About Our Business
Grandeur Shop is a retail business based in Dar es Salaam, Tanzania that sells scientific calculators, laboratory equipment, and student supplies. Product listings on this website are for informational purposes. Orders are confirmed through direct communication via WhatsApp, Instagram, or email.
3. Product Information
We strive to display accurate product descriptions, images, and prices. However, product availability, specifications, and pricing may change without notice. Final pricing and availability are confirmed at the time of order.
4. Orders & Payment
- Placing an order through WhatsApp or Instagram constitutes an offer to purchase, subject to our confirmation.
- Payment methods include mobile money (M-Pesa, Tigo Pesa, Airtel Money), bank transfer, and cash on delivery where available.
- We reserve the right to refuse or cancel orders due to stock unavailability, pricing errors, or suspected fraud.
5. Delivery
Delivery times and costs depend on your location within Tanzania. Delivery details are agreed upon when your order is confirmed. Risk of loss passes to you upon delivery to the agreed address.
6. Returns & Refunds
Defective or incorrect items may be returned within 7 days of delivery with proof of purchase. Items must be unused and in original packaging. Refunds are processed within 14 business days after we receive and inspect the returned item. Contact us at business@grandeurshop.online to initiate a return.
7. Intellectual Property
All content on this website — including text, images, logos, and design — is owned by Grandeur Shop or used with permission. You may not reproduce, distribute, or create derivative works without our written consent.
8. Meta Platform Services
If you use features connected to Meta platforms (Facebook, Instagram, or WhatsApp), your use is also subject to Meta's Terms of Service and Platform Policies. We are not affiliated with or endorsed by Meta Platforms, Inc.
9. Limitation of Liability
To the fullest extent permitted by law, Grandeur Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the relevant product.
10. Governing Law
These Terms are governed by the laws of the United Republic of Tanzania. Any disputes shall be subject to the exclusive jurisdiction of the courts of Tanzania.
11. Changes to Terms
We may modify these Terms at any time. Continued use of our website after changes constitutes acceptance of the updated Terms.
12. Contact
Questions about these Terms? Contact us:
- Email: business@grandeurshop.online
- Instagram: @grandeurshop_tz
- Location: Dar es Salaam, Tanzania